What are modules in Tracker?
Modules are the building blocks of Tracker - each one designed to serve a specific function in your business.
- Turn modules on or off based on your workflow
- Customized to fit your exact business operations
- Minimize clutter - just the tools that matter to you
AGAME
How Tracker saved Adrian two days a week and enabled single-person COVID operations
The Challenge
"I got in touch with Tracker because I was frustrated. I wanted to scale the business, but I didn't want to pay for more manual labour, especially when our current system was inefficient."
- Adrian, AGAME
Adrian's teams were spending excessive time on administration and managing orders. Their process relied on lists and complex spreadsheets to get everything done, which was both time-consuming and inefficient.
Additionally, Adrian wanted to bring all embroidery and print production in-house rather than outsourcing to external companies. This presented multiple challenges that needed solving simultaneously.
The Solution
After searching for an ERP solution without success, speaking to Will at Tracker was "like a breath of fresh air." Will understood the business immediately and provided a solution that fitted perfectly.
Central Order Management
All orders input into one central location
Webstore Integration
Orders automatically flow from webstore to Tracker
Shopify Migration
Website moved to Shopify for better integration
In-House Production
Brought embroidery and print production in-house
The Results
Dramatic Time Savings
"To put Tracker's impact into simple figures, we used to spend 2.5 days a week on manual processing. Now we spend less than a day."
That's a reduction from 2.5 days to less than 1 day per week - saving over 2 days of human time weekly.
Operational Benefits
- • Custom items published directly to webstore from Tracker
- • Shopify Point of Sale for walk-in customers
- • Streamlined customer collections and sale days
- • All sales data flows back into Tracker automatically
Business Impact
- • Better stock management capabilities
- • Eliminated time-wasting spreadsheets
- • Cut out manual entry jobs
- • Significantly reduced errors
COVID Resilience
"During 2020, with COVID affecting in-person sales and with my staff on furlough, having Tracker meant I could pretty much run the business myself. I was dealing with online orders and enquiries from home, and arranging customer collections once a week in a safe manner."
The Bottom Line
"Without Tracker, we would simply be exhausted now. It revolutionised our operations, got rid of time-wasting spreadsheets and cut out manual entry jobs."
"One more benefit of Tracker is getting Will as part of the deal. He brings independent thinking, clarity and a solid understanding of the market we work in. Our wisest investment."