Shopify Order Management for Print Shops
For screen printing, we look at how garment variants, order quantities, artwork and print instructions should move into the production workflow, so teams can prepare jobs with the right details.
Workflows are interdependent departments.
Tracker is a Production Operating System with its workflows sharing a single source of data, from customer order through artwork, production, dispatch and invoicing.
Connect Shopify with Tracker through an integration designed around the way your garment decoration business works. Our team maps your orders, artwork and fulfilment requirements, then manages the implementation from scoping through to go-live.
New order imported
#1042 · 24× Embroidered Polo
How it connects
We look at the information your team needs to take an online order through production. The connection is then configured around those requirements.
We map agreed Shopify order details into Tracker, including customer information, products and relevant decoration options. Your team can work from the imported job without copying the same information between systems.
We review how sizes, colours, styles and personalised options are set up in Shopify, then match those details to the fields used by your production team.
Where customers provide artwork through Shopify or a connected customisation tool, we plan how the files and instructions should reach Tracker’s design workflow and stay linked to the right job.
We agree which dispatch updates and tracking details should be returned to Shopify, based on the way your business packs and ships orders.
Our Approach
We take time to understand your business before setting up the integration. Our team plans, configures and manages the process to make sure Shopify and Tracker work together in a way that suits your operation.
We start by learning how your team handles Shopify orders, artwork and production. We also look at where manual work or delays occur and suggest improvements where needed.
We identify what information needs to move between Shopify and Tracker, including product details, order requirements and artwork. We then agree on a clear scope of work based on your business needs.
Our team sets up the agreed integration and tests how information moves between both systems. We check that order details reach the right teams and the workflow is ready for daily use.
We manage the project from initial planning through to implementation and handover. Our team coordinates testing, timelines and communication to keep the project on track.
Why Tracker
Personalised clothing orders involve more than products and quantities. Garment variants, logo files, print positions and decoration methods all matter. We consider those details when shaping the integration.
We take time to understand how your sales, artwork, production and dispatch teams work together. The integration is planned around those needs, rather than a standard set-up applied to every customer.
When the right information is carried from Shopify into Tracker, teams have a more consistent record to work from as jobs move through the business.
We do more than recreate your existing process in another system. If we see a way to simplify administration or improve a handover, we will recommend it and discuss the change with you.
Features
The exact functionality is confirmed during discovery and included in the agreed scope of work.
Bring agreed order details into Tracker without re-entering the same information by hand.
Where required, connect Shopify and Tracker stock information using rules agreed for your products, locations and stock process.
Keep the customer and delivery details needed to process an order with the relevant Tracker job.
Match Shopify products, sizes, colours and custom options to the records your team uses in Tracker.
Return agreed fulfilment and tracking information to Shopify when orders are dispatched.
For businesses working across more than one site, we review how order allocation, stock and fulfilment should be managed.
Decoration Methods
The information needed on a job depends on how it will be decorated. We account for that when planning the connection.
For screen printing, we look at how garment variants, order quantities, artwork and print instructions should move into the production workflow, so teams can prepare jobs with the right details.
Embroidery work may involve logo files, placement instructions, thread requirements and garment options. We review how that information is captured and passed to the people preparing and scheduling each job.
For DTF work, we consider transfer artwork, quantities and application instructions, then define how those details should be handed over to the relevant production stages.
For DTG and print-on-demand work, we focus on keeping the correct design, garment colour, size and order details together as jobs move towards printing.
Other Integrations We Provide
Tracker can also connect with other e-commerce, shipping and supplier systems. We review each connection against the requirements of your wider operation.
Discuss how WooCommerce orders could feed into your production workflow.
Plan how dispatch and tracking information should connect with your shipping process.
Explore supplier product, availability and purchasing information within your workflow.
Review how garment catalogue and stock data can support your purchasing team.
Common Questions