Back to Case Studies

WoolCool

How Tracker made complex systems simple and freed up resources for growth

WoolCool facility
Minutes
vs Hours for Reports
8+
Years of Growth
All-in-One
Integrated System

The Challenge

Before finding Tracker, WoolCool was reliant on complex spreadsheets and manual processes. This was costing them time and energy, especially from a stock-take point of view.

They wanted to move the business forward, but their existing processes weren't sustainable. The team knew something had to change and started looking for a solution.

The challenge was finding software that could understand their bespoke product and the various elements in their production line. Typical plug-and-play software wasn't going to work for their unique needs.

The Solution

In 2016, WoolCool found Tracker. Will, the owner, spent time listening and understanding their business to offer the best solution to their challenges.

Flexible & Modular

Only paid for elements they needed

Stock Management Revolution

Transformed complex spreadsheet systems

Process Automation

Automated paper-based workflows

Integrated CRM

Enhanced customer team capabilities

The support received was hugely helpful throughout the entire journey - from enquiry through to aftercare, and they're still there now when needed.

The Results

"Made our systems simple - like they should be"

"Tracker has transformed our internal systems completely, allowing us the freedom to concentrate on development and growth."

- Josie Morris, Woolcool

Operational Transformation

  • • Business finally able to scale effectively
  • • Moved from manual processes to automation
  • • Team freed up for strategic growth work
  • • Everything consolidated in one place

Business Impact

  • • Quick overview of stock, materials, customers, money
  • • Faster and more informed decision making
  • • Increased profits and energy
  • • Growing CRM capabilities

Bottom Line Results

"In a nutshell, we have more time, more energy and our profits are up. Our CRM is really building too."

Ready to Simplify Your Systems Like WoolCool?

Discover how Tracker can transform your complex processes into simple, scalable solutions.